Troubleshooting
A guidebook to solving known problems.
The quality of web to date is our main priority, this is why we do our best to keep it up-to-date and bug-free. Our software undergoes extensive testing prior to its release.
It is impossible, however, to foresee and rule out every potential problem. Even a mature and stable product can produce an error. This section provides you with useful advice which will guide you should you experience a problem. Here we offer you a list of the most typical problems our customers have encountered. If your problem is not listed, don't hesitate to contact our support team.
Tip: make sure you have installed the latest service pack.